Does this product genuinely reduce hair loss and make hair look thicker?

Based on user experiences, yes, but results are gradual. Many users report a noticeable reduction in hair shedding and an increase in fullness after 1-3 months of consistent use. One user's hairdresser even commented on new hair growth.

Is this suitable for a sensitive or itchy scalp?

This product appears to be exceptionally good for sensitive scalps. Users with long-term dermatitis and itchiness have called it a 'miracle' for providing relief where other products have failed. One user noted an initial increase in dandruff that resolved with continued use.

How well does the conditioner work for detangling and moisturizing?

The conditioner is a significant weak point for many users. Because it is silicone-free, it lacks the 'slip' needed for easy detangling and doesn't feel particularly moisturizing. Some users find they need to use a large amount or supplement with a different conditioner for their hair lengths.

Is this shampoo and conditioner set 'Curly Girl' friendly?

Yes, users following the Curly Girl Method have had success with the formula. The sulfate-free shampoo is praised for cleansing effectively without stripping natural oils. However, the silicone-free conditioner is not effective for detangling curls, so you may need a separate product for your hair lengths.

What is the scent like and does it last?

Users consistently praise the in-shower scent (e.g., Rosemary, Sandalwood) as 'wonderful' and 'fantastic.' However, a professional user specifically noted that the strong scent does not linger in the hair after rinsing.